Customer Satisfaction 
At Second Creek, customer satisfaction is a critical component of our success. Our philosophy is to take great care of the people and not just their technology.
To keep us on track, we regularly measure our client’s satisfaction through quality assurance calls. The results of those are listed below.
As you can see, your satisfaction gets more than lip service at SCT. Call us and experience the Second Creek Difference.
Scale |
| 1 = Completely Satisfied |
| 2 = Satisfied |
| 3 = Somewhat Satisfied |
| 4 = Dissatisfied |
| 5 = Completely Dissatisfied |
Month/Year |
|
Score |
|
|
|
|
|
|
May 2007 |
|
1.01 |
|
June 2007 |
|
1.03 |
|
July 2007 |
|
1.00 |
|
August 2007 |
|
1.00 |
|
September 2007 |
|
1.00 |
|
October 2007 |
|
1.20 |
|
November 2007 |
|
1.50 |
|
December 2007 |
|
1.20 |
|
January 2008 |
|
1.00 |
|
February 2008 |
|
1.00 |
|
March 2008 |
|
1.00 |
|
| April 2008 |
1.00 |
||
| May 2008 |
2.00 |
||
| June 2008 |
1.22 |
||
| July 2008 |
1.22 |
||
| August 2008 |
1.11 |
||
| September 2008 |
1.00 |
||
| October 2008 |
1.00 |