"I wanted to write in appreciation of the work that you and your team are doing for Huntington Steel. I feel Second Creek has been able to support our needs as we have grown our company and the complexity of our IT needs. We are really being able to see the benefits of the recommendations Art and others have made to us and our systems have never been more stable or our people more productive with technology. One thing I really appreciate is being kept up to speed on new advances in the industry and having changes recommended to us so we can focus on our business and we don’t have to employ “technology” folks because your team provides the entire package of regular support and advanced planning.
Because we have locations in multiple states and with various (and sometimes limited) technical know how your remote support of these locations has really benefited us and allowed those locations to come into the 21st century. Thanks for your willingness to send your people wherever they are needed and their attitude in fixing regular and complex problems. Keep up the good work."
President & CEO
Huntington Steel & Supply Co
"Second Creek Technologies has supported this law firm in its technology needs since its inception, beginning in June of 1997, with "the Duffield Law Firm" and, later, "Duffield and Lovejoy".
Our law firm is one of the more computerized law firms in a several state area. We utilize digital dictation, a paperless office and other technology resources. For example, we can and do, in-house, produce DVD movies of our clients, when the same involves serious injury or death cases. These DVDs are provided, for example, in advance of mediation to adverse parties and to the mediator, which serves to increase the value of cases because of the demonstrative electronic techniques.
Second Creek Technologies has shown a willingness to support all of the technology requirements that this law firm may choose to utilize. Such requests, many times, exceed the requests of many law firms for any technical support provider. Second Creek Technologies has the ability, attitude and persistence to go get the job done.
Furthermore, during emergency situations, Art Hand and others at Second Creek Technologies have jumped in where the need exists to rescue whatever technology calamities may occur. In this regard, this law firm burned to the ground on January 10, 2007. The Second Creek Technologies’ team worked tirelessly, night and day, to get this law firm back up and running.
There was never a complaint about the hours or the demands put upon them. Instead, they cheerfully went about utilizing the capabilities that God has obviously given them and their superior management.
Recently, we have utilized Second Creek Technologies in the newly emerging field of computer forensics. The new E-Discovery rules placed squarely upon litigators the responsibility to pursue such high-end electronic discovery. Second Creek Technologies is firmly in control of the understanding of the need relentlessly pursue such forensic discovery. Second Creek has ensured that its personnel is well educated as to the new federal rules and the ramifications of the new E-Discovery federal guidelines.
Furthermore, this forensic technology niche has enabled Second Creek Technologies to create yet another market for their services, particularly situated within litigation law firms. They do their job well, without excuse, without reservation and complete the task with appropriate enthusiasm and professionalism.
We highly recommend Second Creek Technologies for the needs of aggressive, technological law firms, both in the management of networking resources, remote access with virtual private networks for lawyers, techniques such as the utilization of blackberry devices for the forwarding of e-mail to the individual attorney's device while away from the office and, moreover, any new and emerging technologies."
L. David Duffield
Duffield and Lovejoy
"Second Creek Technologies has completely fulfilled our IT needs since awarding them our business. From the interview process during our search for IT solutions to the present day, 2nd Creek has far surpassed our expectations and had a significant impact in our day to day operations, our communications, and our presence in the community. They have built and maintained our website and local network, educated our staff, and provided outlooks and opportunities for future growth. I have not asked a question or posed a problem that they have not had or quickly found an answer or solution. Their reliability and knowledge is excellent, even when needing solutions not covered under our contract. The customer service relationship found with 2nd Creek is quite the welcome surprise. As we at the YMCA are in the customer service business, I found it very remarkable to find such friendliness in their staff and such a service driven atmosphere within their company.
From willingness to undertake any project to their thoroughness of follow ups I cannot say enough about their service. They even call us to see if we need anything! We have a wide range of staff in our organization from some very computer inexperienced to very computer savvy and they have communicated effectively to both.
To me being able to effectively teach and communicate to individuals from all walks is testament to 2nd Creek’s knowledge, willingness, and experience. We clearly would not have been as advanced as we are from an IT standpoint if we had not brought 2nd Creek on board. Our future is exciting and ever growing with Second Creek as our partner.
Thanks for all your help!"
Dan Ritchey, M.S.
"John, I want to thank you and Second Creek Technologies for the exceptional and expedient service provided to the Huntington Police Department during a recent data loss crisis.
A computer hard drive containing many years of “mugshot” photos failed and the department did not have a current backup copy of the data. Our normal computer maintenance company could not restore the data from the hard drive nor make the drive operational.
We were resigned to the fact that we had irrevocably lost these critical arrestee photos. Our detective and drug unit members stated that the loss would greatly impact their investigations and severely hinder the department’s ability to solve future criminal cases.
I contacted your company as a last resort. We didn’t hold out much hope that the valuable data could be recovered but wanted to try one last resource. Second Creek Technologies not only retrieved the data but returned it to us within the week.
The Huntington Police Department thanks you again for your fast service, expedient retrieval of our vital data, and prompt attention to our problem.
I have recommended, and will continue to recommend, your company to those in need of special technology needs."
Thank you again,
Capt. Mike Wilson
Administrative Bureau Commander
Huntington Police Department
"Our new website is spectacular, with a very clean, professional look. It loads quickly and is very easy to navigate. We have received numerous compliments on the new site from our customers and colleagues worldwide.
John Sammons and his staff are excellent. They were all very helpful and responsive throughout all stages of the development and launch.
I was very impressed with the array of designs that were offered to us. The designs were attractive, functional and ranged from the traditional to the unconventional."
Vice President (Marketing)
Special Metals Corporation
"The customer service was phenomenal. Simply put, they did what they said they were going to do – when they said they would do it.
Right on target! To take a tag line from Nissan. "Everything you need, and noth'en you don't."
The company seemed genuinely interested in our company's success. They had the expertise and the professional network to fulfill the project in its entirety, regardless of its complexity."
Dr. Terry Shepherd
Founder & Executive Vice President
HIT Centers Inc.
"Second Creek Technologies offers its customers outstanding quality of service for a wide variety of Information Technology solutions. Its staff demonstrates comprehensive expertise in numerous areas of communications technology. Second Creek's unique spirit of entrepreneurship is exemplified in personalized portfolio development for each customer. This is a company with sound, contemporary vision for businesses competing in a global economy where virtual workplaces are becoming standard.
Wayne County Schools has been associated with Second Creek Technologies for nearly four years. Second Creek has consistently provided original design products that are supported and maintained by a highly professional and mobile staff. Training for clients in all product areas is a positive aspect of their services.
We heartily recommend Second Creek Technologies for any information and communications needs. It is truly a company that has skills for the 21 st Century marketplace."
Carolyn H. Hale
Director of Technology and Information Services
Wayne County Board of Education
"Thanks to Second Creek, we finally have a website that we are extremely proud of. John and Brandon were professional, informative and very easy to work with. I highly recommend Second Creek to anyone who is looking to build a new website or update a current one. Their fees are reasonable and their service is outstanding. Thank you Second Creek, I could not have done it without you!"
Cyrus & Adkins
"We highly recommend Second Creek and its team of on-time, on-budget professionals. The company continues to work with us on developing our Web sites. Its people have consistently impressed us with their creativity, technical know-how, and can-do attitude. They always respond to our questions and requests with speed, sound judgment, and winning solutions. We have worked with a number of other Web developers, and none top Second Creek."
President, Wordworks, Inc.
"Second Creek did an awesome job creating an attractive, easy-to-navigate web site for Charleston Housing. The web site operates just as Charleston Housing was hoping."
Charleston Housing Authority
"We partnered with their professionals and are thoroughly pleased with the new Covenant School web site. Mr. Sammons and his team, first of all, listened to us and developed a sound understanding of our school. From there, we set a clear vision for our presence on the web and let them take over with their creativity. Throughout the process, they provided several design options to best meet our needs." "Our site has proven to be a powerful tool for Covenant School to share our mission with families of prospective students, teacher candidates, and those others seeking to learn more about our school. We plan to continue to work with them to further the develop new applications for the web site. "
"We were looking to enhance our web site and internet capabilities. We met with Second Creek and shared our ideas of what we were looking for. John Sammons and his staff took our ideas and turned them into something that worked." "They were extremely helpful in answering questions and making changes. We were amazed at how fast and efficient they were in getting our site done. We are thrilled with the product Second Creek provided us."
Norway Avenue Church
"John, I wanted to send you a note to thank you and the rest of the staff at Second Creek for the outstanding service you provided when I needed help with my computer. Your staff kept me informed as to what repairs needed to be made and what my options were. Everything was completed quickly and my computer is now up and running. I will definitely use your services again, if needed. Thanks for your help."