Second Creek Technologies LLC provides multiple options for customer support.
Telephone:
Call 304-736-5454 M-F 8am to 5pm
E-mail:
Send a short desctiprtion of your problem to: support@2ndcreek.net
Online Remote Support:
Use the link below to initiate a remote support session.
https://startcontrol.com/SecondCreek
Accept the download and run it.
Run the applet from Solarwinds MSP:
Accept the UAC warning:
Fill in the short request form: